Patient Information

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Negotiating your personal injury, transport accident, workplace injury, medical negligence claim and other medicolegal matters can be very stressful and time consuming. We appreciate how difficult this process can be and aim to make your experience with Azure Medicolegal as straightforward as possible.

Our Process

What to expect at your appointment and beyond

1. Schedule an Appointment

Your medico-legal assessment will be arranged by your lawyer, an insurance company, government body or the relevant party managing your claim. They will confirm a time and date that works into your schedule. This will be either an in-person assessment or a telehealth assessment.

2. Pre-Appointment Questionnaire

We will send you a patient questionnaire to complete prior to your assessment. The independent examiner will review these questions and answers with you.

3. Assessment & Examination

On the day of your appointment arrive 15 minutes early in case there is any documentation you need to complete and bring a form of photo ID such as your driver license or passport.

The independent examiner will ask you a set of questions regarding your injury or condition and may also perform a physical examination if required.

4. Receive Report

After your appointment the independent examiner will complete their report and provide this to the requesting party.

If you have any questions throughout the assessment and reporting process, contact our head office on 1300 298 736.


Frequently Asked Questions

A medico-legal appointment is an appointment with a medical specialist to independently evaluate your condition, the cause and prognosis. This involves taking a detailed history and examination of your condition(s). The specialist will compile a detailed report that documents the condition for legal purposes. The specialist will not give advice or provide information regarding treatment, in contrast to other forms of medical examinations and is bound by AMA Ethical Guidelines.
Your solicitor/requesting party will notify you of any documentation that you are required to bring to your appointment. You should bring or wear loose clothing that is appropriate to be examined in, or clothing which is easy to be removed to facilitate an examination, such as a singlet and shorts. You should bring photo identification, such as your driver license or password, with you to your appointment.
A typical medicolegal appointment will take approximately an hour, examination times will vary depending upon the complexity of the condition and report required. Please allow adequate time for parking. If you attend more than 15 minutes after the scheduled appointment time the doctor may not be able to see you.
The requesting party will receive your report within 14 days of your assessment. It is not made available on the day of your examination as it takes time to compile and generate from your documentation and information provided during the assessment. Azure Medicolegal will not provide your report directly to you. If you want a copy of your report you will need to contact the requesting party.
Should you have questions regarding your examination or appointment, please contact Azure Medicolegal directly on 1300 298 736. If you have questions regarding legal or procedural matters, please contact your solicitor or referring party.
Azure Medicolegal ideally requires at least two weeks notice to change medicolegal appointments. Late cancellations may incur a cancellation fee. If you have any concerns regarding the scheduling of your appointment please contact Azure Medicolegal on 1300 298 736.
Our examiners are familiar with having a translator in an assessment. Contact your lawyer or the requesting party and let them know you will require a translator for the independent assessment.
Yes, you can bring a chaperone along to your assessment for support. They must not contribute to the assessment or answer any questions which the examiner may ask. All parties, including Azure Medicolegal must be notified if you intend to bring a chaperone.
This will depend on who the requesting party is. Azure Medicolegal will invoice the requesting party directly after an appointment.
If you have an upcoming telehealth assessment, make sure that the device you are using is fully charged. We recommend using a PC, laptop or tablet and ensure you have internet access. It is best to treat this appointment just like an in-person assessment, therefore be in a quiet space, without any distractions so you are ready to answer the examiners questions. Prior to the assessment, you will have received an email from us with a link to your telehealth appointment. 10 minutes before your appointment click on this link to ensure you have access.
It is best to provide all this information to your lawyer, or the requesting party prior to the medicolegal assessment. Our examiner will then review this information prior to the assessment. If you feel that there is important information that needs to be reviewed, bring this to your assessment.
Yes, maintaining your privacy and keeping your personal information secure and confidential is of the upmost importance. Your information is stored securely within our online system and only used for the purpose of producing a medico-legal report. We manage all sensitive data in accordance with the Privacy Act 1988 (Cth).